12-01-2022 12:13 PM
Hi Community,
I'm a bit new here so point me out if this post has issues. So I accumulated enough points that I can purchase an additional 200MB of data add-on. My current plan offers 250MB which during the day is enough most of the time (since I work from home) but sometimes I have to go out so it drains quickly. Last month I suspected I may have to go out more often then not so I redeemed the 200MB but later I ended up not using it. My question is: does my unused add-on carry over for me to use the next month? I ask this because I am confused with what my profile page keeps showing. I logged in today and it told me I had no add-ons active on my account but then once I logged in again at a later time, it showed my 200MB add-on. Can someone help me clear this confusion?
Thanks,
J
Solved! Go to Solution.
12-01-2022 12:22 PM
12-01-2022 12:16 PM
Thank you for the reply. This cleared my confusion 👍
12-01-2022 12:16 PM
@JuleastThe addon are no expired period.
12-01-2022 12:15 PM
@Juleast hi yes your addon carries over until you use it all up it kicks in only after you use your data allotment for the cycle