cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t download the app

Tommy65
Great Neighbour / Super Voisin

I can’t download the app because my phone is from outside of the US in Canada, What am I supposed to do? I tried deleting all the Apple apps but they are due to expire only in a month.

5 REPLIES 5

golfball
Deputy Mayor / Adjoint au Maire

If you can't change the region of your current account the next easiest way is to create a separate Canadian Apple account and sign in with that to download the app. You can then go back to your regular account afterwards.

hi @Tommy65 if you try to down PM app to subscribe, a workaround is to use the web to go through activation until payment.  After payment, message support to have them to complete the rest of the steps

But if you are existing subscriber, you can access everything on My Account using the web browser 

Tommy65
Great Neighbour / Super Voisin

Is there another way ? I am alone here at the moment 

will13am
Oracle
Oracle

@Tommy65 , try installing a VPN and geolocate in Canada.  

Handy1
Mayor / Maire

@Tommy65  Can you change the location on the App Store itself ? If not maybe you can use a friends phone to download the app to activate then delete app from their phone. From there you can manage your account on the website instead 

Need Help? Let's chat.