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Help - I need support

BrianPiccioni
Great Neighbour / Super Voisin

I already have a Public Mobile account for my phone. I wanted to move my wife's phone over so I tried to open an account with a different email. Evidently I had already already done so so Public seems to have merged the two (I get me for both email addresses). Anyhow, I figured, OK, I'll get a new ESIM for her. I paid for it, it was confirmed by email. Now I have no idea how to get the ESIM onto her phone because when I log her in to my account it thinks it is me. I have no idea what to do.

Help!

 

2 REPLIES 2

Handy1
Mayor / Maire

@BrianPiccioni  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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