My daughter is currently with Koodo. I see PM is offering the $39 20G special rate. I was thinking of suggesting to her to switch over but want to make sure that it’s reliable. I only use PM for making calls & texting on the $15 plan. I don’t use data so can’t attest to its reliability and don’t want to have her switch over then be disappointed. I’m a senior who is not tech savvy so any advice would be appreciated.
Public Mobile has many rewards and incentives. Service should be quite similar to Koodo when speaking of data and call/text. Customer service experience will be quite different however. Any difficulties faced may have faster response by Koodo and their CSR's. PM has this community and support ticket/dm to cs agents as the primary source of technical support (which may be frustrating to some)
Rollouts of changes or promotions are a little more difficult to keep track of unless actively on top of it.
I've been with PM since last year and so far data has been reliable, I personally have not experienced any issues yet. It will also depend on where the individual is located for service strength.
@hTideGnow I was referencing the other differences/benefits in pm vs other providers. ( Customer support model, long distance options, roaming, reeards, and other differences. ) I think all should be considered especially since the prices are the same
if she's with koodo. Koodo is also offering the same deal. I suggest not to switch as PM is a diy service provider. its not a plug and play company. please do your due diligence and research first. if she is one who just wants her phone to work then this is not the place for her
Pm uses same toweres as koodo so there should not be any issues with service reliability.
There are still differences though re services (roaming , customer support long distance etc). Most tier two providers have same offer. PM has its benefits and drawbacks so ensure that she does her research before switching.
@IW Yes it exact same towers and as Koodo as it all under the Telus umbrella and don’t forget to use your referral code to save her $10 and you $1 or 1point each month depending on the rewards you have
