Reactivating my Public Mobile number after 5 months of inactivity

[AchalaJay]

Hi there, I am looking to reactivate my phone number which was previously used with the public mobile. I was living abroad for 5 months and returning to Canada next week, my phone number didn't work overseas so I have deactivated it. Please guide me how to reactivate it. 

[slusagm · Accepted solution]

PM has only 90 days grace period for account suspension.  Since you have gone for 5 months, your account was closed

you need to activate a net new account

(you can confirm the account was actually gone by calling 1855-4PUBLIC from another phone, if it cannot find your account, then yes, it is closed)

[hTideGnow]

sorry @AchalaJay , too late.

after 90 days, your account would have been closed and you lost your phone number

you need to buy a new sim card or esim and subscribe it again