01-25-2021 11:21 PM - edited 01-05-2022 05:00 PM
hey there,
its my first time using this service. I'm having a problem adding some data I have forgotten my email password and the security question plsss help what to do?
Solved! Go to Solution.
01-25-2021 11:32 PM
@yousef wrote:hey there,
its my first time using this service. I'm having a problem adding some data I have forgotten my email password and the security question plsss help what to do?
You will need to contact moderator to gain access to your self service account
To contact moderator via 2 methods:
Click on the blue chat bubble icon on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.
or
2 Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Expect a few hours wait time. Check your private messages for response.
If you know your PIN, you could buy add on by dealing 611:
https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352