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Re: issue with my account

yousef
Great Neighbour / Super Voisin

hey there, 

its my first time using this service. I'm having a problem adding some data I have forgotten my email password and the security question plsss help what to do?

1 REPLY 1

Dunkman
Oracle
Oracle

@yousef wrote:

hey there, 

its my first time using this service. I'm having a problem adding some data I have forgotten my email password and the security question plsss help what to do?


@yousef 

You will need to contact moderator to gain access to your self service account

To contact moderator via 2 methods:

  1. Ticketing system - faster response time

Click on the blue chat bubble icon on the right lower corner of website to start ticketing process to contact moderator.  Type: Contact moderator. Follow the prompts to submit ticket.  

or

2 Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Expect a few hours wait time.  Check your private messages for response.

 

If you know your PIN, you could buy add on by dealing 611:

https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352

Need Help? Let's chat.