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Please cancel port request to public

Snape
Great Neighbour / Super Voisin

Hey, I confirmed porting over to public but it says there is an incorrect account number entered. 
I have decided to actually stay with Fizz so please cancel the port request 

5 REPLIES 5
Moved:


@SourDude1234 wrote:


A staff member would be better able to assist you with this issue. Please contact them using the following link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


In this case, no customer support agent is needed.


@Snape wrote:

Hey, I confirmed porting over to public but it says there is an incorrect account number entered. 
I have decided to actually stay with Fizz so please cancel the port request 


There isn't any need to cancel the porting request to Public Mobile as the wrong Fizz account number was provided. You can continue to use your Fizz service.   Unfortunately, refunds aren't provided on Pulbic Mobile services.

SourDude1234
Model Citizen / Citoyen Modèle

Hi,

A staff member would be better able to assist you with this issue. Please contact them using the following link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to monitor the envelope icon on the top right since that is where you will receive the response.

Thank you.
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