12-12-2020 07:15 PM - edited 01-05-2022 04:27 PM
They gave me the site to reset my password but when I try they are telling me it has expired
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12-12-2020 07:21 PM - edited 12-12-2020 07:21 PM
@flattail1947 wrote:They gave me the site to reset my password but when I try they are telling me it has expired
When you get the link to reset again. Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode.
12-12-2020 07:20 PM - edited 12-12-2020 07:24 PM
@flattail1947 wrote:They gave me the site to reset my password but when I try they are telling me it has expired
@flattail1947 If you requested a password reset and it's expired before you had a chance to use it, then you need to request another one. Just remember the reset email usually arrives within a few minutes and it will expire after two hours so keep checking your email inbox (inc. junk folder) for the reset email once you put in a new request.
12-12-2020 07:17 PM
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