08-13-2024 10:59 AM - last edited on 08-13-2024 02:01 PM by computergeek541
Hello,
I want to downgrade my plan but unfortunately, the lowest price is $ 30 before tax. I do not use more than 1 G per month, and I want to save money by downgrading my data plan. I was thinking of two options:
-I cancel the plan for mobile data, call/text but still keep my phone number so that everyone can call me, can I?
- or cancel the public mobile and go for a different provider.
I appreciate everyone with any ideas and alternatives.
Thanks.
Sara
08-13-2024 10:00 PM
@Paradisee wrote:Thanks. If I create a new account in Public Mobile and then am I able to transfer my current number by Public Mobile to the new one?
@Paradisee no, you cannot. You cannot transfer your number from one PM account to another
if you really want the other plan that is not available on your account but available for new activation, the only way to get it is to port your number out to another provider, wait at least 2 days and open a new PM account (a new physical sim is needed unless you are going ot use esim), and then you can request to port your number back into PM
08-13-2024 03:01 PM
Thanks. If I create a new account in Public Mobile and then am I able to transfer my current number by Public Mobile to the new one?
08-13-2024 11:04 AM
@Paradisee as you know, you can only downgrade to what's showing up on your account when you login.
The only way to keep your number is to downgrade to the lowest plan available to you.
If you don't like the current plans, then you can shop around for anything that is better, sign up with them then port your number to them. Don't cancel the public mobile account if you want to port. It will automatically be closed on transfer.
08-13-2024 11:03 AM
It looks like downgrading plans is not possible anymore or with very, very limited options.
If you want cheaper plan you would have to cancel existing, lose number and sign up again as new customer.
Or open account at other provider, port out number and then open new account at PM and port number back.