Purchase 3GB with my points say it was redeem but I never got my data

[Kat1972]

Need help getting my data

[Handy1]

@Kat1972  Maybe first try rebooting the phone . If still no dice message support to investigate 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Kat1972]

Would like help to get my data from my points 

[Chalupa_Batman]

Hey @Kat1972 

Go into your Subscriptions and add on page. It should be there. If not, clear your browser cache, restart browser and try again. THis site is known for cache issues. You can also download the app and check it there.

I have heard that sometimes purchases that use your points can take up to 24 hours to show up on your account. But nobody ever confirmed that yet.