Public wanting to complete activation when already complete

[asdf2]

I have completed my activation with public mobile. I was in my account and verified everything. Couple hours later when I try to log into my account, it wants to complete my activation that has already been complete. I have no way of logging into my account?

 

[asdf2]

Yes, using correct email (I set up 2 PM accounts. one for daughter, one for son). The one for daughter works fine. Issues on app and website..

[asdf2]

PM service is working fine, just cannot log into my PM account. 

[asdf2]

ported over a phone number from telus. Porting was successful. Account set up and integration was successful. Now when I log into my account with the proper email and password, it takes to "complete your activation". No issues with the phone, data, calling and text. Just logging into the account. 

[esjliv]

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@asdf2 wrote:

I have completed my activation with public mobile. I was in my account and verified everything. Couple hours later when I try to log into my account, it wants to complete my activation that has already been complete. I have no way of logging into my account?

 

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@asdf2 - is this activation of your sim card/plan? Or activation of your online My Account? 

Seems like your sim card/plan...so how are your services working now? And did you choose one of the options?

[softech]

@asdf2   so, you can no longer check your My Account now using the email  you are using to login to this asdf2 account?

your PM service is working now, right?

[dust2dust]

You're sure you're using the right email address? Is this the app or the website?