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Public points

baileydianah
Great Neighbour / Super Voisin

Receiving this error everytime I try to register/view my public points. For days now. 

C5DCEE2D-1A5E-4A3D-8901-688B03410A93.png

5 REPLIES 5

JL9
Mayor / Maire

Yeah just keep hitting return and it should eventually get to the page.. Sometimes it may only be once, sometimes it may take quite awhile. 

darlicious
Mayor / Maire

@baileydianah 

Hitting return usually loads the page for me.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

JK8
Mayor / Maire

@baileydianah 

 

For me when I get this message I will keep on selecting the “Rewards” option, sometimes up to 6 times before my rewards appear.

 

A9561C8F-24CC-4062-B850-8F843EB9B952.jpeg

 

 

 

 

A4F433DB-351C-41A0-B8C8-D59E7ED2F39A.jpeg

 

 

softech
Oracle
Oracle

@baileydianah   I have not been able to login for the last 12 hours at least, but just tried now and is working.  So, I guess something wrong on the back end,  just keep trying.  


@baileydianah wrote:

Receiving this error everytime I try to register/view my public points. For days now. 

C5DCEE2D-1A5E-4A3D-8901-688B03410A93.png


Many people are seeing this error message. Unfortunatley, no amount of playing with your computer, phone, or browser settings will fix this.  The issue is on Public Mobile's end.