It turns out i did lose my promotion but an agent made an exception and gave me back the 6 gigs i lost . Not 2 per mth like on my promo but 6 gigs in total that wont expire until i use them all. I dont know if that's the case for all promos but the one i had cleared if the plan was changed.
Yes, this is the link a PM Agent confirmed that you should not loss the promo ( i guess the system might have set it up to take away, you just have to ask them to apply it back):
Some times I think about switching plans but the promos, the addons, what you lose, what you keep…it is a caos. I have the feeling that everything is getting more a more confusing at PM
It turns out i did lose my promotion but an agent made an exception and gave me back the 6 gigs i lost . Not 2 per mth like on my promo but 6 gigs in total that wont expire until i use them all. I dont know if that's the case for all promos but the one i had cleared if the plan was changed.
It turns out i did lose my promotion but an agent made an exception and gave me back the 6 gigs i lost . Not 2 per mth like on my promo but 6 gigs in total that wont expire until i use them all. I dont know if that's the case for all promos but the one i had cleared if the plan was changed.
@Shawn_Britton no, you won't loss. Community manager responded once that if you are staying within the allowable plans of the promotion, you will be good and you can keep the promo
