08-21-2023 11:32 AM
If I change my subscription can I keep my promotions I have built ?
08-21-2023 11:45 AM
We need to be careful using the word "bonus". If you signed up using a promotion that added data then those would be at risk. If you signed up using a promotion that added "money" then that would be at risk.
All the other things on your account would stay and be changed to the new features. If you change to a 5G (non-roaming) plan then data add-ons would be unavailable. They would stay on your account but they won't work.
08-21-2023 11:44 AM
you get to keep the More Is Merrier Holiday Bonus talk and data until you use them up...even if that takes a few years or more. The add-ons you have purchased will stay as well. (Be aware that current data add-ons have a 30 day lifespan).
08-21-2023 11:38 AM
Perfect thank you
08-21-2023 11:38 AM
@Makisboth bonus and bought add ins will remain there
08-21-2023 11:37 AM
Yup
08-21-2023 11:37 AM
So all the Christmas giveaways will be still there and any add ones I got through my reward will be there ?
08-21-2023 11:35 AM - edited 08-21-2023 11:37 AM
All your Add-on promo and Rewards will remain but switch subscription on your next renewal date so you won’t be charge on the old subscription and the new one.
08-21-2023 11:34 AM
@Makis If you mean your rewards and x mas bonus give away mins and data then yes you will keep those there toes to your account not your plan
08-21-2023 11:34 AM - edited 08-21-2023 11:34 AM
HI @Makis
if you refer to the rewards and points you have built, then nothing will change
but if you have an activation promotion, those you found under My Promotions section on My Account, then those would be gone
08-21-2023 11:34 AM
Rewards or Points will stay...Promotions depend on wording in that promo but likely will lose promo.