Private note

[Marcia2]

Good evening, what is the email address to send a private message to Community? Thank you

[Marcia2]

Everyone on this chat is so helpful. Thanks to everyone for their quick responses. I will try and figure it out 🙂

[slusagm]

you can reset voicemail password from My account 

or this is the tips to voicemail 

https://www.publicmobile.ca/en/on/get-help/articles/voicemail-faqs

[Chalupa_Batman]

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@Marcia2 wrote:

thank you. I'm new to Public Mobile. I have my first message on voicemail. I totally messed up, don't remember my password and now cannot get into voicemail to hear message. I just searched password and found some instructions that I will try later on. Thanks again

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Sounds good. If you're still having problems and can't figure it out, folks below gave you a way to contact a CS Agent for help but feel free to come back and ask us. We're smarter than the average bear! 🙂

[Marcia2]

thank you. I'm new to Public Mobile. I have my first message on voicemail. I totally messed up, don't remember my password and now cannot get into voicemail to hear message. I just searched password and found some instructions that I will try later on. Thanks again

[Chalupa_Batman]

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@Marcia2 wrote:

Good evening, what is the email address to send a private message to Community? Thank you

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Since nobody has asked yet....    we, the community, are customers just like you. We all try to help each other here. So would you mind sharing what issues you're having and maybe one of us can help out?

[Sansan]

@Marcia2  hi, the Community is here, not private. 

If you mean Public Mobile,  it's below. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Dunkman]

@Marcia2 

There is no email address.  You can private message customer service agent directly.  However, according to Public mobile, it is quicker to submit a ticket for CSA help. 

Send a ticket via the chatbot to customer service agent (CSA) via link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If that does not work, 

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @Marcia2 

to the community or to CS_agent?

no email, but you can submit ticket

 please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437