yesterday - last edited 13 hours ago by computergeek541
I was on the $15 plan for a while. I changed to $34 plan as I wanted US data while visiting my daughter in the states. Now I want to switch back to $15 plan but it is gone from the options. The cheapest plan available is now $29. Any way I can go back to $15 plan again? I don’t use my phone very much so I don’t need a lot of data
3 hours ago
It’s not your fault, public mobile has changed a lot this year, new customers only plans, the removal of old $15 100 minutes 250mb plan, removal of the old reward system, and recently, the downgrade, customer tailored plans.
4 hours ago - last edited 3 hours ago
As others have posted - PM does not allow downgrading one’s plan. I’m on the $15 plan and had accepted an upgrade on my first renewal but I was saved by the communities advise that downgrading is not possible—-so in the nick of time I cancelled my upgrade. One of the factors as to why I switched from Bell to PM was that I thought I had the option to switch plans up or down as required. Another fact that I learned- and not blaming PM because it’s my fault for not reading the fine print—is that data add ons don’t roll over ——Oh well live and learn.
7 hours ago - last edited 6 hours ago
If you were on the old $15 100 minutes, 250mb 3G plan, you don’t have referrals or account balance, you may consider porting out to Koodo $15 100 minutes 500mb 4G or Telus $100 yearly plan unlimited calls and texts no data.
you can always port back to Public mobile as a new customer and get access to all new plans.
13 hours ago
thanks for the update...I wasn't aware that PM does this now.
13 hours ago
Plans are now tailored to each customer. What may be available to your account is not necessarily available to everyone. I run many accounts and see different offerings.
13 hours ago
At the moment your choice are to get the 29$ plan or if your number not important to you. You can close the account and start another and get the 15$ plan for new customers. If your number is important to you .you can port it to another provider that has a 15$ plan like fizz
13 hours ago
@hairbag1 wrote:you old $15 plan has been removed from the menu...but...this one might be a good 2nd choice. It even has a bit of data for your use...
The customer has already incidcated that the lowest priced available plan is $29, so unfortunately, the $19 plan isn't available.. Different plans are available to different Public Mobile customers.
13 hours ago - last edited 13 hours ago
you old $15 plan has been removed from the menu...but...this one might be a good 2nd choice. It even has a bit of data for your use...
edited
13 hours ago
@Hye wrote:I was on the $15 plan for a while. I changed to $34 plan as I wanted US data while visiting my daughter in the states. Now I want to switch back to $15 plan but it is gone from the options. The cheapest plan available is now $29. Any way I can go back to $15 plan again? I don’t use my phone very much so I don’t need a lot of data
Sorry, but the $15 plan isn't available to existing customers. Since it's not listed in your account, the plan is unfortunately no longer available to you.