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Previously was on $15 plan. Briefly switched to $34 and can’t go back

Hye
Great Neighbour / Super Voisin

I was on the $15 plan for a while. I changed to $34 plan as I wanted US data while visiting my daughter in the states.  Now I want to switch back to $15 plan but it is gone from the options. The cheapest plan available is now $29. Any way I can go back to $15 plan again? I don’t use my phone very much so I don’t need a lot of data 

6 REPLIES 6

@will13am, @computergeek541 

thanks for the update...I wasn't aware that PM does this now.

Plans are now tailored to each customer.  What may be available to your account is not necessarily available to everyone.  I run many accounts and see different offerings.  

Rastin
Model Citizen / Citoyen Modèle

At the moment your choice are to get the 29$ plan or if your number not important to you. You can close the account and start another and get the 15$ plan for new customers. If your number is important to you .you can port it to another provider that has a 15$ plan like fizz


@hairbag1 wrote:

@Hye 

you old $15 plan has been removed from the menu...but...this one might be a good 2nd choice. It even has a bit of data for your use...

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The customer has already incidcated that the lowest priced available plan is $29, so unfortunately, the $19 plan isn't available..  Different plans are available to different Public Mobile customers.

hairbag1
Mayor / Maire

@Hye 

you old $15 plan has been removed from the menu...but...this one might be a good 2nd choice. It even has a bit of data for your use...

edited


@Hye wrote:

I was on the $15 plan for a while. I changed to $34 plan as I wanted US data while visiting my daughter in the states.  Now I want to switch back to $15 plan but it is gone from the options. The cheapest plan available is now $29. Any way I can go back to $15 plan again? I don’t use my phone very much so I don’t need a lot of data 


Sorry, but the $15 plan isn't available to existing customers.  Since it's not listed in your account, the plan is unfortunately no longer available to you.

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