Can’t access my account

[Xavier141414]

Hi, i switched my account today and i want to access my account but i cant. It’s always do the 

Forbidden A1

and the apps doesnt load. 

[Rastin]

Try contacting pm you can use the orange text bubble on the bottom right.  Type in customers service agent . You won't get a response till tomorrow as there close for the night.

[Xavier141414]

I tried 3 different device and it’s not working on 3 devices.

[Rastin]

Do you have access to another device like a computer or tablet try using it to log in.

[Xavier141414]

It’s still not working… i can’t access my account

[computergeek541]

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@Xavier141414 wrote:

Hi, i switched my account today and i want to access my account but i cant. It’s always do the 

Forbidden A1

and the apps doesnt load. 

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If you're using the website, try using inprivate/private/incognito mode.  If you're using the Public Mobile app, try force closing then clearing the app storage before relauncing the app to try logging in again.