Ported to Kodoo

[Clummiss]

Hey,

I ported my number to Kodoo and then tried to cancel my subscription with Public Mobile but I can't access my account anymore...is that normal? Are we done already?

Thanks!

[slusagm]

No need to explicitly cancel PM account yourself.  Once posted to Koodo, PM account would be closed

[Chalupa_Batman]

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@Clummiss wrote:

Hey,

I ported my number to Kodoo and then tried to cancel my subscription with Public Mobile but I can't access my account anymore...is that normal? Are we done already?

Thanks!

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Hey @Clummiss 

Porting your number to any service provider automatically closes your account. 

[umnikke8]

Yes, accounts are normally closed when they are ported out.