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Porting out from 90 Day Plan

bsmchang
Great Neighbour / Super Voisin

 

If I port out to a new provider and am still in the middle of a 90 Day Plan, will I be credited back the unused portion?

 

 

7 REPLIES 7

bsmchang
Great Neighbour / Super Voisin

Thanks for the quick replies!


@bsmchang wrote:

Got it. And if I switch to a monthly plan and have a month still on my 90 day, does that go in as credit for the following month?


If you make an immediate plan change at PM you do not get credit for your current plan. It’s best to change on next renewal date.

Metal1967
Deputy Mayor / Adjoint au Maire

@bsmchang  No credits

dabr
Mayor / Maire

@bsmchang   Make sure to disable pre-authorized payment before you port out as you will lose access to the account once the transfer is complete.  Preferably, you should submit a ticket via chatbot or send a private message to CS_Agent and ask them to remove any payment card from the account before the port.

bsmchang
Great Neighbour / Super Voisin

Got it. And if I switch to a monthly plan and have a month still on my 90 day, does that go in as credit for the following month?

Yummy
Mayor / Maire

No. Your account will be immediately closed and all rewards, balance on account if any forfeited.

JK8
Mayor / Maire

@bsmchang 

 

No credit back. Once you port out your PM account is automatically closed.

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