Porting from PC Mobile

[Rattemm]

Wondering about porting from PC mobile, in the meantime I've paid for public mobile service but can't use it cause I need my number. How long does porting take? I don't want to be on the hook for another billing cycle with the other provider!

[jyin]

So far I have been very disappointed with the service from Public mobile. It has been 48 hours and no reply on how to port my PC mobile number to Public mobile. I just don't want to have to pay for two providers. When I registered it said that if my old provider was from PC mobile that I have to choose a new number first and contact Public mobile for them to port my old number. Can anyone help me please?

Thanks 

J

[Luddite]

Not sure what you have sent Mary, but she will need:

- your PM account email address (if different from your Community account) and phone number

- your PC Mobile phone and account numbers.

[Rattemm]

Thanks @Mary_M I did private message you. Still haven't heard anything. I'm regretting the public mobile jump.

[Rattemm]

I chose a new number and submitted

[Mary_M]

Hello @Rattemm

Sorry to hear about the delay with your port. 

I can verify the status of the port you requested, would you mind sending me your phone number via private message ?

Thank you,

Mary

[Luddite]

@Rattemm What is your service status this morning? Do you need a moderator @Shazia_K @Mary_M to look at your port status?

[rcoach1974]

walk away..........better yet RUN away. No support from PM

[etsat]

The support guys should respond within 48 hours. You can also PM a staff member on the forums and they might help you do port it faster. Either way, your PC Mobile bill is pro-rated, so you won't be paying too much extra, though it sucks to have to effectively pay for two services at once.

[McLaren]

For PC Mobile and Koodo you're supposed to choose a new number first then manually port the number over from self serve. Or pm a admin to do it

[NDesai]

Usually, it takes few mins to few hours as long as your old account is active and in good standing.