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Porting a phone number

harvey31
Great Neighbour / Super Voisin

I am currently a Bell Mobility client and I am considering a move to Public Mobile.  Can I port my current phone number from Bell to Public?

5 REPLIES 5

eddieO
Mayor / Maire

@harvey31, to add to the info that has already been shared, if you do go ahead with porting your Bell number over to Public Mobile, there will be a section that asks for either your IMEI number or your old carrier's account number, I would highly recommend NOT entering the IMEI and instead enter your old account number. We have heard too many times that people get weird errors when entering the IMEI

hTideGnow
Mayor / Maire

hi @harvey31 

and make sure your Bell account is active.  Login there and get the account number

when you are ready to join, download PM app to start.  You will need to provide the phone number and Bell account number for porting

Meow
Mayor / Maire

You should be able to port your number from Bell to PM.

Just in case, check eligibility:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

Handy1
Mayor / Maire

will13am
Oracle
Oracle

@harvey31 , it should be no problem porting in your number.  Be sure to maintain your current line in active status to support the number porting.  A verification will be requested to your old line when you submit the number porting from the Public Mobile end.  Be sure to confirm the number port.  See help article below.

https://www.publicmobile.ca/en/on/get-help/articles/transfer-your-number

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