Port request expired

[Robber]

Trying to port in from Telus. Didn't see the port request SMS until after 90 minutes. How do I get a new port request text?

[computergeek541]

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@eddieO wrote:

@Robber have you tried going into the PM app to request again?

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After a customer has requested number porting, another request from the app cannot be made. Trying this would result in an error message.

[hTideGnow]

HI @Robber 

 PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call

[eddieO]

@Robber have you tried going into the PM app to request again?

Or you can contact a support agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)