6 hours ago - last edited 4 hours ago by computergeek541
Trying to port in from Telus. Didn't see the port request SMS until after 90 minutes. How do I get a new port request text?
4 hours ago
@eddieO wrote:@Robber have you tried going into the PM app to request again?
@Robber have you tried going into the PM app to request again?
After a customer has requested number porting, another request from the app cannot be made. Trying this would result in an error message.
6 hours ago
HI @Robber
PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call
@Robber No worries call the porting team they can re trigger port request for you
Call the number in the link below to obtain support for a stuck port.
https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781...
Or you can contact a support agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437(note: you will need to be logged into your Community account for this link to work)
