08-23-2023 03:11 PM - last edited on 08-26-2023 12:33 PM by Dunkman
08-23-2023 03:51 PM
If it does this only when you get/make a voice call and have data on but wifi off it may be because your phone is not VoLTE compatible or not set up for VoLTE.
08-23-2023 03:30 PM - edited 08-23-2023 03:30 PM
Where are you located @Suzpow
It’s almost always due to physical location within a structure or distance from the nearest cell tower.
08-23-2023 03:21 PM
HI@Suzpow
maybe network or maybe phone
what phone do you have? was it always like this or just recently?
And remember, most of us still need 3G for voice , hence the network will change to 3G when calls come.
Try Reset all Networks and check if you get this 3G network in other area as well
08-23-2023 03:14 PM - edited 08-23-2023 03:16 PM
@Suzpow Your network most likely set to automatic and it picks the network with best signal
add I’m on 5G plan and when I go into my basement it drops to 3G 4G/LTE