Plan upgrade

[JohnG85]

I have upgraded to 5G but cannot see it on my phone

[hTideGnow]

HI @JohnG85 

try again:

From a Home screen, navigate: Settings Settings -> General-> Transfer or Reset iPhone.
If an app isn't available on your Home screen, swipe left to access the App Library.
If unavailable, navigate: Settings-> General.
Tap Reset.
Tap Reset Network Settings.
If prompted, enter your passcode.
Tap Reset Network Settings.

[JohnG85]

I am running IOS 15.7.7

On the home screen I do not see reset network settings

[hTideGnow]

H i@JohnG85 

just low 4G speed

Try Reset network settings

1. Go to the Home screen. ...
2. Choose Reset.
3. Choose Reset Network Settings.
4. The network settings on the Apple iPhone 14 Pro will be reset.

[JohnG85]

Did that and the fastest speed shown was 30Mpbs

[computergeek541]

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@JohnG85 wrote:

There seem to be tons of SpeedTest apps.  Which one should i use.

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While I do use some of them on occasion, I gnerally suggest against using any of them. This is watsted data and the amounts can be very large.  I've once use nearly a full 1 GB on a single test.

[hTideGnow]

HI @JohnG85 

i love this one

https://apps.apple.com/us/app/speedtest-by-ookla/id300704847

[JohnG85]

There seem to be tons of SpeedTest apps.  Which one should i use.

[computergeek541]

---

@Handy1 wrote:

@JohnG85  I phone 7 doesn’t support 5G . But even on 4G/LTE you will get 5G speeds . That are faster then the 4G 100mb 

add iPhone only started to support 5G iPhone 12 and later 

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it is tue that it's possible to get a 250Mbps download speed on a phone that doesn't connect to 5G networks. Three's no guarantee that type of speed will be available in a any given location on the LTE network (or even the 5G network) - it's just that as I said - it's possible.  In the case of the iPhone 7, the infromation that I see shows this as a Cat6 LTE device which would be capable of a maximum download speed of around 300Mbps, but that would under idea, near perfect network conditions. 

[hTideGnow]

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@JohnG85 wrote:

how do i do a speed test?

---

HI @JohnG85 

go to AppStore, search SpeedTest and download the app

you should get over 100Mpbs

[JohnG85]

how do i do a speed test?

[hairbag1]

@JohnG85 

turn OFF wifi and do a Speedtest and let us know the results of that test.

[hTideGnow]

HI @JohnG85 

iPhone 7 does not have 5G

but PM's 5G plan is 5G speed plan, so, you can enjoy the extra speed too

if you do speed test, you should know you get a much better speed than those on 4G speed plan (100Mb)

[Handy1]

@JohnG85  I phone 7 doesn’t support 5G . But even on 4G/LTE you will get 5G speeds . That are faster then the 4G 100mb 

add iPhone only started to support 5G iPhone 12 and later 

[JohnG85]

I have an iPhone 7 and do not see the reset all networks selection

[dust2dust]

Make & model?
Just having the plan does not make 5G magically appear even if the phone is said to be 5G capable. There are internal corporate shenanigans going on that can be limiting devices for these other services.
But in the end, these plans are more about speed than network. Even with the phone being on 4G LTE you'll get the so-called 5G speeds.

[hTideGnow]

HI @JohnG85 

is your phone 5G compatible?

Please click Reset All neworks, then check network mode, choose Automatic or 5G Auto