Plan switch and refund?

[SLynch]

My original plan renewed on June 3, and on June 6 I switched to a new subscription. Does this mean I automatically lose out on the approximately 50 dollars that I just paid? 😭😭😭

[SLynch]

No I did not see a red banner, otherwise I would not have proceeded

[HALIMACS]

Yes @SLynch , that's what it means.

When you were doing an immediate plan change (presuming you didn't schedule it for the NEXT renewal), did you not receive a large, red banner notification about the disadvantages of doing an immediate plan change before the last click?

[DennyCrane]

When you changed your plan you had 2 options:

1) Immediate plan change

2) Scheduled plan change at next renewal

It's generally advisable to go with option 2 unless you're already out of data. If you go with option 1 there is no prorated credit applied. You could try your luck with PM support, but there's no guarantee. 

[softech]

@SLynch   PM is a prepaid provider.  Usually if it is the same day, support could be able to do something.  But the change was 3 days apart, will see if support willing to help.  Please message support directly and ask, hope for the best:

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there