05-31-2023 08:59 AM
05-31-2023 03:25 PM
Are you a new user? Is the dollar amount correct? Are some of the features listed as add-ons?
05-31-2023 09:31 AM
@tbell1961 okay thanks
05-31-2023 09:05 AM
@tbell1961 wrote:My plan description is incorrect.
@tbell1961 - we are customers like you here and have no access to your account.
Log into your account using an incognito mode tab...if this is a cache issue, this method should help.
05-31-2023 09:03 AM
@tbell1961 we want to help. Please tell more. maybe a screenshot?
and what plan do you have now?
05-31-2023 09:02 AM
HI @tbell1961 give us details. What plan you have ? what is "incocrrect"?
if $15 plan, then YES, 100 outbound minutes and unlimited inbound/outbound international text. They didn't say it but the plan has them