Physical sim

[Vi9]

Can I buy a physical sim online and delivered to my address

[samsunga31]

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@Vi9 wrote:

Hi Public Mobile community,

I just bought a physical SIM online and subscribed to the Boxing Day plan promo. A few questions:

1. Will my subscription/plan stay active even if the Boxing Day offers expire before my SIM arrives and I activate it?

Answer, YES!

1. When exactly can I pick my phone number during activation (or does it get randomly assigned)?

Answer, you pick the number when you download the app and finish the sign up. Or you can port your number from another provider if you wish.

1. I entered a referral code—when will the $10 discount hit my account?

Answer, the referral code is added to your account within 72 hours AFTER you activate it. It will then be used on your second month of service.

Thanks for any insights!

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Please see above.

[Vi9]

Hi Public Mobile community,

I just bought a physical SIM online and subscribed to the Boxing Day plan promo. A few questions:

1. Will my subscription/plan stay active even if the Boxing Day offers expire before my SIM arrives and I activate it?

2. When exactly can I pick my phone number during activation (or does it get randomly assigned)?

3. I entered a referral code—when will the $10 discount hit my account?

Thanks for any insights!

[computergeek541]

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@BKNS27 wrote:

An CS_Agent probably not open a SIM and give you the S/N.

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Customer support agents don't have access to Public Mobile SIM cards, regardless.

[Vi9]

Thank you. I was looking to contact PM CS but was not able to find it

[softech]

@Vi9 porting is about phone number.  Porting process and eligibility wil be the same regardless of your plan with your current mobile provider 

As to the Boxing Day deal, you will be able to subscribe to any of the Boxing Day deal as long as you subscribe before PM removes the deal.  

I understand you have trouble with the shipping address of the sim card, have you checked with PM CS agent yet?  They can add your address to the system first and you can them subscribe and request the sim card to ship to you

Please engage CS agent by direct message here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there 

[Vi9]

I have a prepaid sim of Chatr. I am not sure if it is 4G or 5G sim. Can i port it to Public mobile 5G sim and get boxing day offers. 

[hTideGnow]

hi @Vi9 

yes, only Amazon and some Telus, Koodo and Mobile Klink stores have PM sim card

but which city you are in?

[Vi9]

Is there a way to contact Public mobile customer care and discuss this situation

[Vi9]

Can i connect other devices through hotspot by using public mobile. i am buying it only for using internet as i do not have home internet

[hTideGnow]

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@BKNS27 wrote:

@Vi9 

I think it might be too late in your situation. 
Boxing Day is in 2 days.

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hi @BKNS27 

but Boxing day price lasts for at least a week, sometimes longer.  So, it is hard to say if OP can still get the Boxing Day pricing if he receives the sim card by Jan 7th

hi @Vi9 

Some Telus and Koodo stores have it, but not every one. Try calling other locations (usually a Corporate own store will have it, but not the franchise one)

Dollarama does not sell PM sim card

Which city you are at?  Maybe I can check the list of Telus/Koodo stores that have PM sim cards for you

[Vi9]

TELUS store is there but they do not sell Public. i gave them a call today. I have dollar store, Dollarama and independent grocers but none of them seems to be having sim

[BKNS27]

@Vi9 

I think it might be too late in your situation. 
Boxing Day is in 2 days.

I hope you get one as a Christmas gift.🤞

[hTideGnow]

yes @Vi9 , it is tough to say what to do in your case

usually if place an order for physical sim card with the activation, you can lock down the price and complete the activation after you receive the sim card

is there a Telus or Kodoo or Mobile Klink near you? Buy a PM sim card in person there.  I think this is the best way.

if no one close by, you will have to buy from Amazon and hope for the best with the Boxing Day pricing

[Vi9]

Physical sim is not available in my location as it is a remote location and I do not have a device for eSim. From amazon I will receive on Jan 07, 2026 if I place the order today. But by that time the boxing day sale of subscription will be over of Public Mobile. Can someone from Public mobile give me a solution as to what to do.

[hTideGnow]

hi @Vi9 

buy from Amazon for just $5 quick shipping, this is the link:

https://www.amazon.ca/gp/product/B06X9ZGDWG/

[Vi9]

Thanks for the response. I stay in Rural area and there is no mobiliklinik store or public mobile store

[samsunga31]

I would not advise purchasing it directly from pm as the wait time will be excessive using Canada Post.

Here are faster ways to pick one up.

https://www.publicmobile.ca/en/bc/pick-up-SIM 

Amazon  $4.99

Mobile Klinik  https://mobileklinik.ca/stores/ 

[BKNS27]

@Vi9 

If you are out Christmas shopping. You can also drop into a Telus/Koodo/Mobile Klinik stores and pick one up there.

Unfortunately, Canadian Cell Supplies online are sold out for $5.

[porcupine]

Also you can go to Telus store or Kodo 

[hairbag1]

@Vi9 

you sure can...BUT...better to order from Amazon for fast delivery. Free delivery if you or friend has a Prime account. Otherwise it could likely take 3 weeks for delivery when ordered from Public Mobile.