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Phone was working in US but isn't now

KKKKKEST
Great Neighbour / Super Voisin

I have been using my phone in USA for about 45 days, but now I cannot reach a signal, receive or make phone calls.  I am at the same location but just cannot get service.

4 REPLIES 4

KKKKKEST
Great Neighbour / Super Voisin

We got the phone working again.  Needed to reset the Network location.

Phil_Adelphus
Mayor / Maire

@KKKKKEST  What phone do you have, and which US carrier was working for you?

hairbag1
Mayor / Maire

@KKKKKEST 

are the other features working as expected ? (talk and text)

hTideGnow
Mayor / Maire

hi @KKKKKEST 

try manually change the network mode to 4G or LTE first

then manually connect to each of these networks and see which one works: TMobile AT&T Verizon

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