Phone still shows 3G but plan should be 4G

[Limeyjack]

I changed my subscription from 3G to 4G (US and Canada). I will be in the U.S. soon and would like to confirm that my 4G plan is active, as my phone still shows 3G.

[Limeyjack]

Thank you all for the helpful information. I feel more confident now!

[sheytoon]

LTE is 4G.

Even if you're on a "3G speed" plan, you can use the LTE and 5G networks. Only your speed will be different.

[Limeyjack]

Thanks for the reply. It's an Iphone 10 and I just now changed 3G to LTE but there was no option for 4G.

[SamDigi]

For Android Check Preferred Network & select 4g  and restart your mobile once ,Try it ,I hope may be work for u.

[dust2dust]

What make and model of phone do you have? Are you able to set it to 4G LTE? Do you know if your phone has been enabled for volte yet?

[Handy1 · Accepted solution]

@Limeyjack  Change your network setting to 4G/LTE or 5G it will work on them all and you will still get your same data speed that you pay for . If your account is active and you’re able to make calls text and surf internet then . When you go to the US you should be fine no worries