cancel
Showing results for 
Search instead for 
Did you mean: 

Signed Up yesterday for the $36 Plan and LD minutes.

icemaple
Great Neighbour / Super Voisin

Hello everyone,

I signedup yesterday for the $36 plan which if I remember correctly is US-CAN data roaming and Long Distance to 6 countries. Today that plan is gone. Should have saved it as a screenshot in hindsight.

So now I cant remember what exactly the Long Distance countries and whether it was a monthly LD. In my account it shows "500 LD minutes 7 countries".
How do I know which countries ? Because they removed that plan yesterday from the site. And how do I confirm if its a montly thing and not just 500 minutes lifetime. Basically how do I get the exact details of the plan that I signed up for.

6 REPLIES 6

@icemaple  Yes I think your correct my screen shot was when the plan  was first offered over a month ago maybe more . And they had upped  the amount of long distance included in many of the plans up until today with the new CAN/US /MEX plans that don’t appear to have those included 

icemaple
Great Neighbour / Super Voisin

Thanks I will save the screenshot for my records. The only thing that differs from the $36 plan screenshot is I have 500 LD minutes instead of 250 minutes. I see that this "Flash End Ends Oct 31st". May be they updated it to have 500 LD minutes.

Re: Changing to US-CAN-MEX, I need the LD.  US-CAN-MEX dont have LD.

icemaple
Great Neighbour / Super Voisin

Thanks and yes I confirm it is showing as "500 LD minutes 7 countries"

slusagm
Mayor / Maire

if you want exact details, ask PM to send you the details agian

Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen       

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

hTideGnow
Mayor / Maire

HI @icemaple 

 

the countries are Hong Kong, India, Pakistan Philippines, Taiwan and UK

those 500 mins are recurring monthly

and you sure your plan has 500 min and not 250?

 

Handy1
Mayor / Maire

@icemaple  Check your account there’s 50GB CAN/US/MEX plan for $35 just use the change on renewal option another immediately 

Handy1_0-1732207164081.png

Adding at @icemaple @here’s screen shot if your old plan 

Handy1_0-1732207396694.png

 

Need Help? Let's chat.