No I am just another customer very much like you but after 3 years I've learned a thing or two from my flip phone days.....but now that I look at my post I can see how that can be overwhelming. But to tell you the truth calling tech support at another provider would have you do the same thing. But I can simplify it and we can learn something new together because I don't use an iPhone it's kinda like learning French for me..... I couldn't understand what was being said but my memory was good enough to barely pass. Eventually I will remember how an iPhone is set up without ever having used one!!
All we want to do is get an accurate signal strength reading that isn't "I got half a bar?" Apple makes it a little more difficult to do than Android phones. It's really only a few steps. The first is the same as making a phone call except instead of ringing a screen like the photo below will pop up instead. Then you make a couple of selections. You can do this.
- Disconnect the phone from WiFi.
- Go to your Phone dial pad.
- On the keypad, dial *3001#12345#*
- Press call
You should now see the field test mode menu. ( See photo below for example)
- Select 3G or WCDMA if given the option or you may be taken directly to the next step.
- Select Serving Cell Meas.
- Select rsrp0 =your closest cell towers signal. (____-dBm)?
- Selecting rsrp1=your farthest away from you cell tower signal.
Your screen will look like this except the "rach_result" should be 3G or WCDMA rather than the 4G LTE network that the phone in the photo says. And we want the (_____-dBm) reading that the red arrow is pointing at.
