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Update Visa card

Edge41
Great Neighbour / Super Voisin

How do I update my account with my updated visa number?

7 REPLIES 7

dust2dust
Mayor / Maire

Sixteen times? (to exaggerate)

We are all happy as long as OP's question was answered  🙂

darlicious
Mayor / Maire

Hmmmm...a tie for second and a late edit? Lol....😄

darlicious
Mayor / Maire

@Edge41 

Clear your browser and reboot your device. Log in using secret/incognito mode. Go to the payment page. Click on "manage my card". Update your credit card info. Save. Verify if prompted. Log out.

softech
Oracle
Oracle

@Edge41  You can easily do that yourself, 

 login to My Account , Go to Payment page, click Manage Payment Method and then Update card information

https://selfserve.publicmobile.ca/en/account/payment/manage-cardhttps://selfserve.publicmobile.ca/en/account/payment/manage-card

HALIMACS
Mayor / Maire

@Edge41 

 

First, clear your systems cache and cookies, then open an incognito tab.   (this is done to avoid the caching issues PM's self-serve pages have)

 

Then, log into your PM self serve portal.

 

Go under Payments, Manage My Card, and do it from there.

 

Or, step by step:

 

  1. log into your self-serve account
  2. click the 3rd tab down on the left hand side, titled "Payments"
  3. in the Pre-authorized area tap "Manage Payment Method"
  4. then tap "Update Card Information"
  5. from there, you'll be prompted to enter the complete credit card information with the new information
  6. then tap "Save Payment Information" at the bottom
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