10-20-2023 06:35 PM
@CS_Agent
My phone number got changes all off a sudden. I understand it is due to it being made available for some reason to new customers. WTH?!
I could not open a ticket as that link gives me 404 error.
Not sure how to reach and agent.
10-20-2023 09:24 PM
hi @MTimofeyev did you just join PM a month ago? or longer? When you last able to get inbound calls?
you can submit ticket with CS agent and have them to check your account
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-20-2023 09:14 PM
Cannot get inbound calls.
10-20-2023 07:01 PM
@MTimofeyev
...or use this quick link...... https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Watch the little envelope icon on top right side of page will be highlighted when they respond.
10-20-2023 06:54 PM
@MTimofeyev , go to the envelope icon from the top right corner of the community page and send a message to cs_agent. The ticketing system is broken.
10-20-2023 06:53 PM
hi @MTimofeyev if you still get the inbound calls, then no worries. The new subscriber will need to pick a new number, not you
