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Phone beeps 3 times

ggaudette1
Good Citizen / Bon Citoyen

Hi

i have an iPhone XR and when I try to dial certain numbers it beeps three times and hangs up. Anybody have any ideas?

Garth

14 REPLIES 14

Pheonia
Great Neighbour / Super Voisin

I powered down my phone then turned it back on. Then I turned Airplane mode off and back on. 

That fixed the issue for me this morning. Hope that works for you too cuz it was super frustrating. 

Happybythec
Great Neighbour / Super Voisin

Getting the same 3 beeps… this is day two so happening for 48 hours now… calls can come in but can’t call out… 3 beeps the call drops. 

I live on Sunshine Coast BC 

 

0PX9O4
Deputy Mayor / Adjoint au Maire

@ggaudette1 

 

Happy to hear it! Please create a new thread if you see any new issue, network-related or otherwise. All the best! 🙂

ggaudette1
Good Citizen / Bon Citoyen

Seems to have fixed itself, pretty sure it was a carrier problem.

 

esjliv
Mayor / Maire

@ggaudette1 wrote:

Hi

i have an iPhone XR and when I try to dial certain numbers it beeps three times and hangs up. Anybody have any ideas?

Garth


@ggaudette1  - likely a network flow issue that was happening. I see some issues were happening today.

 

When these blimps happen, you can also try the below to help reconnect/trigger the Public Mobile Network:

-rebooting your phone

-toggle into airplane mode then back again

-Perform a Reset of the device's Network settings

 

 

Public Mobile Representatives are Customer Support Agents (CSAs), and can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

ShawnC13
Oracle
Oracle

My mom was having issues this morning getting the beeps and having it disconnect this morning as well here on Vancouver Island.  iPhone user as well

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Phee
Good Citizen / Bon Citoyen

Are you still having the issue? The numbers I tried calling this morning are all going thru now. 

ggaudette1
Good Citizen / Bon Citoyen

How do I get hold of a Cs agent?

0PX9O4
Deputy Mayor / Adjoint au Maire

@ggaudette1 

 

There have been 2 other similar reports of problems this morning from customers in BC. I suggest you send a private message to CS_Agent with your account details so they can look into this for you.

 

Don't bother with tickets and the chatbot - they can be faulty.

0PX9O4
Deputy Mayor / Adjoint au Maire

@ggaudette1 

 

You're welcome! It definitely sounds like a phone-related issue if it's been going on for a while with all different numbers that you try to call.

 

Please keep us posted on what you find when you try from another device.

ggaudette1
Good Citizen / Bon Citoyen

I could try that later when my wife gets home but not right now. Good idea though 

Thanks

0PX9O4
Deputy Mayor / Adjoint au Maire

@ggaudette1 

 

Are you able to put your SIM in another phone temporarily to see if that solves the problem?

ggaudette1
Good Citizen / Bon Citoyen

Possibly but three different areas this morning, Whistler, Vancouver, and Everett?

0PX9O4
Deputy Mayor / Adjoint au Maire

@ggaudette1 

 

This is usually an indication of a problem with the number that you are dialling, or the network in your area being busy.

 

Source: https://discussions.apple.com/thread/8131546

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