@softech- But it's not obvious as evidenced by all the porting questions we get. It seems obvious to me from all the wording that one puts in the new sim and wait for the confirmation.
Just so it's understood...I'm commenting about the wording around here...not you.
Adding -
This is the wording in the second step on the activation page:
If you are transferring your phone number, you will need:
Your account number from your old service provider or your existing mobile phone
Your original SIM card & active service with your previous provider so that you can receive a number transfer request SMS
1. Yup got both. check
2. Yup right here in my hand and yes it's active. I'll await the text.
Then in the porting page after you've entered all the boxes and excitedly want to continue activating...the small print:
For Additional Security
After activating, the previous service provider may send a text or email to validate the transfer. Follow the instructions in the message within 90 minutes to approve the number transfer. Click here for more information
Important: Make sure your old SIM card is inside your device, after you have completed your activation. Do not replace your old SIM with your Public SIM until after you have responded to this security message.
1. They bold the word may. Ok...a disclaimer.
2. Now finally in that same small print below everything else we get the one line that matters. People gotta read. Clearly they don't.
It seems obvious to me that activating a sim should need the sim in a phone. You have your new sim, you turn off the phone and pull out the old sim and put in the new one, restart the phone and start activating. Obvs.
