Payment

[Media2021]

Hello. I had have pay 105$ to add data on my accounts now I don’t see anything changes!! What’s going to happen for my money?

[HALIMACS]

@Media2021 

That's alot of money.   I hope that was on many accounts. 

You can confirm it was added by looking on self serve to see the line item under Data and Add Ons sections, here:

[esjliv]

@Media2021 

Follow @Triguy steps, and it would not hurt to REBOOT your phone.

[will13am]

@Media2021 , do you see $105 sitting as account funds in the self serve account?  Maybe you have done just a top up so far.  

[Triguy]

Were you trying to purchase an add-on ?

To purchase Add-Ons using your Self-Serve account, follow these steps:

1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
   • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
   • If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
4. Select ‘Confirm my purchase’, and you’re off to the races!