Payment processed but account needs configuration warning?

[Tbradlee6]

I just set up an account but it won't let me complete it, keeps asking me for payment, but when I put in my payment, it says payment already processed but needs account configuration? Can someone help? 

[hTideGnow]

HI @Tbradlee6 

are you using the PM app to activate?

Please download the app on the phone and complete the activation using the app