Payment problem

[Freewill22]

I've made my monthly payment and there's no change. 

[esjliv]

---

@Freewill22 wrote:

My payment is due July 2nd. I paid air credit card. 

---

Hello @Freewill22 

Do you still have services? If yes, this could be your account going through the normal renewal process. The SELF SERVE account can say "expired" or "suspended" on the day of or before your plan is due to renew. So if this is the case, ignore these messages on your SELF SERVE account.

Your title says "Payment problem", can you explain the problem?

[softech]

@Freewill22  if your payment due is July 2 and you just paid now, you should see the amount you paid is keeping as "Available Fund".   If that is the case, it will be used for the payment of July 2

[JK8]

---

@Freewill22 wrote:

My payment is due July 2nd. I paid air credit card. 

---

Is your credit card on file and are you on autopay? Today is July 1 so your renewal will take place later this evening or after 12 midnight depending on where you live in Canada. As long as you are on autopay you are fine. If not on autopay make sure you have enough money in Available Funds.

[Anonymous]

Can you explain more info ?
What change were you need !

if you Sign in to Self Serve to view or make changes to your account.

[Freewill22]

My payment is due July 2nd. I paid air credit card. 

[JK8]

---

@Freewill22 wrote:

I've made my monthly payment and there's no change. 

---

More details please? How did you pay? When is your due date? Are your services working? Did you log into self service and look at Available Funds? What change were you expecting?