Payment made through payment voucher but still cannot access my account

[NoPublic]

Need to speak with a customer agent for assistance to get into account please.

[NoPublic]

Thanks , will try that.

[hTideGnow]

HI @NoPublic 

reboot the phone once and test calls again

and try calling *611 once more and check if the account is active or maybe the fund still in Available funds and not being used

 if you think you still need agent's help,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

[Handy1]

@NoPublic  note some vouchers take 24 hours after purchase to use but you can 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[TheSterlinger · Accepted solution]

You can use this link to submit a ticket to a Public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437