Payment for switching from $34 20GB to $34 40GB

[Thelastjedi]

Hey guys,

Not sure if I did something wrong when I switched the plan from the $34 20GB to the $34 40GB plan.  I started the 20GB plan on Nov 19. PM has charged me 34 dollars for it. I found that I could switch to the Black Friday deal which is $34 40GB on 25th so I switched it. I got charged another 34 dollars again.... Any suggestions please. 

[Thelastjedi]

😢😢😢Sad.... Ok, whatever, good lesson to learn this time. Thank you for answering the question! 

[Teo0321 · Accepted solution]

Sorry @Thelastjedi, I don't think so 😞

[Thelastjedi]

uh... I see. Is there any way to get a refund back? I guess no? 

[hTideGnow]

HI @Thelastjedi 

because you have used Change now instead of Change on Renewal

You should have used change on Renewal option.  

I think it is too late now 

[Teo0321]

Hi @Thelastjedi,

I understand the confusion with the charges. In the world of prepaid plans like PM, switching in the middle of your billing cycle can result in additional charges for the new plan. To avoid being charged twice, it's a good idea to schedule plan changes for the next billing cycle.