12-18-2023 02:40 PM
Hi Public Mobile
How do I download payment receipts from previous years? Is only 12 months downloadable? I'd like to request payment receipt since the date of joining Public Mobile. Thank you,
12-18-2023 09:36 PM
Thank you all
12-18-2023 04:16 PM
@PM_KIM as stated below only 12 months history on file. However, if you pay with your credit card each month, you can sign into your cc acount and download up to about 3-4 years history.
Alternatively you can contact your bank for statements to be mailed to you showing the the debits. Draw back is that some banks charge 10$ per monthly statements. So depending on how many years you are looking for, will be hundreds of dollars they will debit your account.
12-18-2023 02:51 PM
12-18-2023 02:43 PM
@PM_KIM You would need to ask support for that but they can only go back 1 year
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-18-2023 02:41 PM - edited 12-18-2023 02:42 PM
Unfortunately, PM invoice only goes back 12 months or 1 year.
12-18-2023 02:41 PM
HI @PM_KIM
sorry, online only has 12 months history
you can try to ask CS agent and see if they can prepare you older ones. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437