11-28-2022 05:09 AM
I'm currently traveling for a few months. How exactly do I place my account in suspension to defer the next payment?
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12-28-2022 08:29 AM
12-28-2022 06:45 AM
But wouldn't you still get billed for the months that your payment didn't go through?
11-28-2022 08:38 AM
Make sure you reactivate manually on around 85th days and no later.
Also, after you made the payment, use Incognito mode to login again to confirm you see the account changed to ACTIVE and the cycle end date for that cycle is correct
11-28-2022 08:15 AM - edited 11-28-2022 08:16 AM
Yes for many folks going away, they simply allow their account to go into a suspended state after their current cycle ends by removing auto pay.
Then they have up to 90 days of suspended service before they must reactivate.
If you do not reactivate within the 90 days, you're account becomes permanently closed and disabled.
So if you're going to be gone longer, definitely set a reminder for day 88 and reactivate with $15 plan.
This cycle can be continued indefinitely so that essentially one only has to pay $15 once every 120 days ( 30-day Cycle + 90 day suspended period) to retain the account.
11-28-2022 07:13 AM
So all I have to do is remove my credit card so the payment doesn't go through for the next payment?
I already downgraded my plan from $25 to $15 for the next cycle. So I should just add my credit card back and make a payment before the 90-day period, such as 80 days, to keep my account active, correct?
11-28-2022 05:53 AM
Simply allow your account to suspend and remove the payment card so it does not Auto Renew on the next renewal date.
Your account can be suspended for up to 90 days, after which it will become permanently disabled.
If you are going to be gone greater than 90 days, you need to make a payment to reactivate for one cycle. In that case, it is recommended you purchase just the $15 plan while away.