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PUK Code?

Sushildosanjh17
Great Neighbour / Super Voisin

I have a major issue!!! I accidentally locked my SIM card this morning by trying to remember my Sim code for absolutely no reason whatsoever I didn’t need to but I did anyhow I locked my SIM card on myself and now I have no access to my phone number which is horrible because I can’t even get support from you guys I can’t even sign into my account without access to my email to fix my forgotten password however I can’t get into my email without my phone number because I forgot my password to my email as well and I need my phone number to reset my password for my email also.!!!!!!   What do I do and who do I contact!!!????!!!????!!

2 REPLIES 2

Timer
Model Citizen / Citoyen Modèle

@Sushildosanjh17 

where to find your PUK >> http://publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk

 

also when you contact them ask to reset password.

softech
Mayor / Maire

@Sushildosanjh17   you have quiet a bit to do, PUK as well as My Account login

 

I think it's best to use direct message and have PM support to reset your My Account password as well as provide you PUK code:

 

 

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


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