My username is xxxxxxxxxxxxxxxxxxx
my number is xxxxxxxxxxxxx and every time I try to log in it says my password is incorrect. When I try to change it it always just says error please try again later. I have to deal with this every time I try to pay for my bill it’s a nightmare
please remoove your info.
tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,
then Reset Password
after success set new password close all browser, and one page inPrivate mode,
you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,
@Isaacjay Try to reset it once more time
But this time, after you reset the password, DO NOT login yet. Wait another 5 minutes, then use Incognito mode to login and see if it work.
If not, then open ticket with PM Support
1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there