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PM won't process my credit card for payment

deputyphil
Good Citizen / Bon Citoyen

This will be my fourth line with PM.  I have tried to activate a new account and have tried to process payment on 4 differnent cards.  Same result each time "sorry we cannot process your payment."

 

I'm a little bit frustrated at this point.  There is nothing worong with the cards or the addresses.  I have tried different browsers as well.

3 REPLIES 3

deputyphil
Good Citizen / Bon Citoyen

Issue resolved.  I had to contact a member of the mod team and within minutes the problem was resolved.

 

Thanks to all.

Luddite
Oracle
Oracle

@deputyphil Before contacting the moderators please try these

  • use a different browser, or private/incognito mode
  • turn off any popup/ad blocker

Click this: message to moderators to send a private message to the moderator team with:

  • PM account email address
  • PM SIM card number
  • explanation of the situation

>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

mimmo
Retired Oracle / Oracle Retraité
Try leaving last digit from postal code or no unit number.

Else you might need assistance from mods

Also pm limits max 2-3 accounts per credit card.
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