PLAN DETAILS

[sanjay472]

Hello ,

Is plan details available to respective subscriber ? or respective subscriber login page.

Please advise.

Thanks,

[VIP_Tech]

Hi @sanjay472 

Log In Self-Serve   your Account information,

Login Page Rewards

both site you use same email and password.

[darlicious]

@sanjay472 

Log into your self serve account and click on plan details on your overview page. To avoid error messages and weird stuff from happening is best if ahead of time you do the following:

1. Clear your browser.
2. Reboot your device.
3. Open one tab only.
4. Use secret/incognito mode.
5. Firefox, chrome, safari or Microsoft edge work best.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

[0PX9O4 · Accepted solution]

@sanjay472 

Are you looking for details about the plan you're on? If so, selfserve.publicmobile.ca will show this once you log in.

If you're looking to view all currently available plans, here's the list: https://www.publicmobile.ca/plans

[HALIMACS]

@sanjay472 

You may find that Plan Details may not show as it should.

This tends to happen (from time to time), when PM is doing site maintenance.

Try using a different device, or mobile, to access it.   May also help to clear cache and cookies, or use incognito mode.