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Overcharged

erinmorgan016
Great Neighbour / Super Voisin

Hi there,

 

I’ve been doing my taxes for the 2021 year and it seems I’ve been overcharged with 13 payments instead of 12 over the year, with twice being in October. 

-Erin

1 ACCEPTED SOLUTION

Accepted Solutions

dabr
Mayor / Maire

@erinmorgan016   PM's payments are every 30 days and not monthly, so sometimes you may see payments being made twice in a month with 31 days if your payment fell on the first day of that month.

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6 REPLIES 6

dabr
Mayor / Maire

@erinmorgan016   PM's payments are every 30 days and not monthly, so sometimes you may see payments being made twice in a month with 31 days if your payment fell on the first day of that month.

dust2dust
Model Citizen / Citoyen Modèle

Were those October payments the 1st and 31st? Plans are 30 days.

JL9
Mayor / Maire

Was your last payment in late December bc that would cover most of January as well

HALIMACS
Mayor / Maire

@erinmorgan016 

 

I would guess the 1st & 31st?

 

If you may have changed plans mid-cycle, it may appear you've been charged 'extra' as you are not refunded for a partial/ unused cycle.

 

If you believe you are charged double, did you notice an amount in your available funds (which is like an account credit)?

What is the reason PM charges every 30 days and not on fixed date of the month every month?

In case of leap year, whoever signed up on 29 Feb could easily be shifted to 1st Mar.


@Meow wrote:

What is the reason PM charges every 30 days and not on fixed date of the month every month?

In case of leap year, whoever signed up on 29 Feb could easily be shifted to 1st Mar.


 

 

Although I can't think of any customers would rather have plans be 30 days long, this would simply be a business decision.