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Old provider not listed in number transfer

Publicmobile85
Great Neighbour / Super Voisin

My old provider is zoomer wireless and I'm now joining public mobile. However when I went to transfer my number over, zoomer wireless wasn't listed in the old provider drop-down list. I just ended up selecting Rogers as they own zoomer wireless. Will the number transfer still work?

4 REPLIES 4

Chalupa_Batman
Mayor / Maire

Hey @Publicmobile85 

Here's the number for Zoomer Wireless. 1-888-632-1534. Give them a shout and let them know you are porting over your number to Public Mobile. Then please follow @softech advise by using Cityfone as the porting from company.

Phil_Adelphus
Mayor / Maire

@Publicmobile85   From what others have said, Zoomer don't send a text to confirm that you want to port and to which you are supposed to reply YES within 90 minutes of receiving it.   You will have the Zoomer sim in your phone - does it still work?  If not then the port most likely worked and you can put in your PM sim and restart the phone.

softech
Oracle
Oracle

@Publicmobile85 

please use Cityfone.  Cityfone operates Zoomer 

Handy1
Mayor / Maire

@Publicmobile85  Will send you the porting  team number private message they can give status update on the port  or retrigger it if needed 

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